Initiative Evaluation
Client Objectives Addressed
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Formal initiative review is conducted to determine actual vs. projected results were met
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If gaps are identified, determine root cause and refinements to improve results
Service Detail
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Review metrics workbook & initiative ROI models to determine if predicted results have been attained.
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In cases where shortfalls are identified:
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Conduct an implementation gap analysis and assumptions review
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Develop a remediation plan to address gaps
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In cases where initiatives have met objectives:
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Determine whether to refine implementation to derive higher results, or
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Determine the next set of initiatives to analyze
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