Support

Get the right level of support based on your needs

Pricing 

Basic

Access to the basics for experienced users

Free

Online & in-app support documentation

Video tutorials on app functions, key concepts & getting started

Regular training & support webinars

Chat support for billing issues

Online

Online resources for application  and technical support

$10

per month/farm

All Basic support features

Chat support for technical issues with case tracking

Four-hour response time, 8am - 5pm weekdays

Direct

Online and phone resources for application and technical support

$20

per month/farm

Phone support for technical issues with case tracking

Two-hour response time, 8am - 5pm weekdays

Remote device configuration support

All Basic and Online support features

Custom

Online, phone & on-site resources to help transition & improve results

Custom response times and resource availability

On-site support and team workshops

Data conversion and migration assistance

Dedicated support resource team that knows your farm setup

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