Support
Get the right level of support based on your needs
Pricing
Basic
Access to the basics for experienced users
Free
Online & in-app support documentation
Training video tutorials on key functions
Online
Online resources for application and technical support
$10
per month/farm
All Basic support features
Online chat support for technical issues
-
4 hr mean response time 8am-5pm
-
2 hrs of support per month included
-
Additional support
-
$150NZD/hr (min. 30 minutes)
-
Direct
Online and phone resources for application and technical support
$20
per month/farm
All Basic and Online support features
Phone support for technical issues
-
2 hr mean response time 8am-5pm
-
4 hrs of support per month included
-
Additional support
-
$150NZD/hr (min. 30 minutes)
-
-
After hours support
-
$180NZD/hr (min 1 hour)
-